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Frequently Asked Questions
How do I track my order?
Go to 'My Orders' in your profile and click on any order to see its current status and tracking information.
What are the delivery charges?
Delivery charges vary by location and are calculated based on your delivery address. You'll see the exact fee during checkout.
How long does delivery take?
Delivery times depend on your location and the warehouse. Most orders in Malé are delivered within 1-2 days, while outer atolls may take 3-5 days.
Can I cancel my order?
Yes, you can cancel orders that are in 'Pending' or 'Confirmed' status. Go to your order details and click 'Cancel Order'.
What payment methods do you accept?
We accept Cash on Delivery and Bank Transfer. More payment options will be available soon.
How do I return a product?
Contact our support team within 7 days of delivery. We'll guide you through the return process.
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Need More Help?
Our support team is here to help you with any questions or issues. Don't hesitate to reach out through any of the contact methods above.